Our People
Meet the Team
The people behind R A Medical — from the dedicated staff who answer the phones to the engineers who attend on site and in our Service Centre.
Who We Are
Over 30 Years of Expertise in Dental Sedation
R A Medical Services is a family company founded by Janet & Chris Pickles in the early 90s, following Chris's redundancy from Ohmeda during the final days of that company's presence in Steeton.
Taking the extensive experience and knowledge base dating from the Cyprane years, they steadily built up a large customer base of NHS Trusts and High Street Dentistry to the present U.K. market leader position enjoyed today.
An old-fashioned level of courteous service is offered, combined with great attention to detail and this winning formula works extremely well — customers remaining with us year upon succeeding year.
In May 2017 we obtained a 510K manufacturing licence from the FDA, allowing us to manufacture and export the Miniscav™ for use in the American medical field.
1994
Founded
The People
Meet the Team
Our staff are divided into in-house office staff and our engineering team. We operate as a team — from the dedicated ladies who answer the phones to the engineers who attend on site and in our Service Centre.
Leadership
Janet Pickles
Company Secretary
Michael Pickles
Managing Director
Christopher Pickles
Director
David Pickles
Director
Our Team
Andy Shaw
Workshop Technician
Lawrence Pickles
Purchasing Manager
Joanne Rooke
Office & Contract Manager
Charlotte Dempsey
Quality Manager
Sharon McNeil
Credit Manager
Hannah Preston
Sales & Orders Co-ordinator
James Throupe
Lead Engineer
Noah Haworth
Support & Media Assistant
Sam Jagger
Service Manager
Syngen Brown
Service Engineer
Robert Weir
Service Engineer
Peter Palmer
Service Engineer
A Note from Chris Pickles
"In 1960 I got a part-time job at Cyprane during the summer holidays. My Father, Thomas Pickles, was Works Manager at the time. The work involved assembly and testing of the Fluotec 2 Vaporizer and I found this — and my involvement in the early years of compensating vaporizer design — absorbing. I was offered a full-time position, and new products continued to be developed at Cyprane."
"The MD at that time was Wilf Jones — a very clever man and a real gentleman. Wilf continued an interest in this equipment to his death and would often visit the R A Medical premises in the mid to late 1990s, prior to his death, to see what we were up to. His son Keith Jones still visits us from time to time on his trips to the UK from Buffalo, NY."
The knowledge and ethos established in those early Cyprane years — quality, precision, and genuine care for the customer — remain at the heart of everything we do at R A Medical today.
Ready to speak with our team?
Whether you are setting up a new surgery, replacing existing equipment, or need technical support — we are here to help.